Vinted Shoppers Share Anger About Sizing Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
